Local Guidelines

Our local hubs share a common set of values and practices. These guidelines help every community in our network deliver consistent, high-quality support for independent businesses.

Community First

Every hub is led by people who live and work in the community they serve. Decisions are made locally with input from the small businesses we represent.

Independent Ownership

We support businesses that are independently owned and operated. National chains and franchises fall outside our focus.

Transparency

Hubs operate openly with their members and the public. Fees, programs, and partnerships are clearly communicated.

Shared Resources

Hubs across the network share playbooks, marketing assets, and learnings so that every community benefits from collective experience.